At Solara Academy, we value our community’s voice and strive for continuous improvement in all we do.
How We Collect Feedback:
- Feedback forms embedded on our website
- Direct emails to our support or editorial team
- Social media engagement and messages
- Course and workshop evaluations
How We Respond:
- We review all feedback within 10 business days.
- Substantive feedback that identifies errors, omissions, or opportunities for improvement is escalated to our content team for investigation.
- We aim to implement valid suggestions promptly and notify individuals when changes are made as a result of their input.
We encourage all visitors, readers, and students to share their thoughts so we can maintain the highest standards of quality, clarity, and relevance.
